I recently had the pleasure of staying at Media Rotana during a business and private trip.
Overall stay was outstanding experience and was exceptional because of the following individuals:
All front desk team especially Karim and Mahmoud who were showing best image of Media Rotana.
Salena from housekeeping who was patient to take good care of room.
Lester who treats us in professional way at Terrace.
Reviewed by Jeries a TripAdvisor traveler Jordan 14th July 2024
"Best Hotel in Dubai"
whether it is business or pleasure ..Media Rotana Hotel is the best choice .. Hotel amenities, rooms, staff and location is excellent
Reviewed by Khalid O a TripAdvisor traveler Al Kuwayt 21st May 2024
"Leisure"
First of all thank you for all the Team, from Reception to housekeeping. Thank you specially to the one who check in us i dont know the name but he is very nice guy and he always treating the guest like VIP Thanks to you sir. Thank you to Hasan from F&B. That serve us very well. Thank you to Gideon for being friendly and accommodating. Thank you Media Rotana for Best Experience☺️. Kudos !
Reviewed by Maryam a TripAdvisor traveler United Arab Emirates 17th May 2024
"Review"
Hotel was full
Staff were overloaded
Everything was late and slow
no one was listening
no calls were answered
Reviewed by MatthewBGC a TripAdvisor traveler Saudi Arabia 5th May 2024
"my first visit"
in general hotel was good, Prego outstanding Italian restaurant had two dinners during my stay , staff in hotel friendly and helpful, only slight downside was the breakfast i didn't think it was up to standard for this class of hotel. Overall, i had a good stay at the hotel and i would recommend my friends to stay there.
Reviewed by Raymond a TripAdvisor traveler Indonesia 28th April 2024
"Excellent"
friendly staff- good and clean rooms- delicious and good variety in breakfast- near metro station- good view- everything made our trip memorable. for sure, I would recommend the hotel to those who want to have a pleasant stay.
Reviewed by Vacation a TripAdvisor traveler Iran 1st March 2024
"Very good"
First of all, I would like to thank you for your polite and kind staff. The hotel has a good breakfast and is close to the metro station. In my opinion, everything was good. The only thing I can point out is that the entrance of the hotel is better if there are people who open the door for the passengers. Sometimes they opened the door and sometimes they didn't react even though they saw that the passenger had a bag and things. Overall, I was satisfied with the hotel staff, cleaning and other things. hope to see you again.
Reviewed by Ziaaddin a TripAdvisor traveler Turkiye 19th February 2024
"Feel bad in a five stars hotel"
Room was vere noisy, , crowded I told to the reception this issue but they did not help
I was stay firstly in your hotel I choose it because of five stars hotel but I did not reaally feel myself in a five stars hotel
Reviewed by ErdalBDZ a TripAdvisor traveler Turkiye 9th February 2024
"Excellent stay and Excellent employees especially 2 employees 1 upon checking in and another check out sorry forgot"
Excellent stay and Excellent employees especially 2 employees, 1 upon checking in and another check out sorry 🙏 forgot the names, main restaurant was amazing with many choices , i hope i will visit it again very soon
Reviewed by Mohamed a TripAdvisor traveler United Arab Emirates 3rd February 2024
"The best 5 stars hotel with best price"
Everything was great , the staffs were so friendly specially Mr.Rabah who works as a receptionist.he really was so helpful and so experienced in his work.you will never find him without smiling and he is one of the best in reception team
Reviewed by Saraabdz a TripAdvisor traveler 30th January 2024
5
Hotel and all staff were wonderful, would book this hotel again for sure Good: Everything
Bad: Nothing at all
Matthew United Arab Emirates 26th March 2020. Source: Booking.com
5
Excellent hotel 👍👍👍
Khaled Abdullah 19th March 2020. Source: Google
5
جيد
zuhair anwahi 18th March 2020. Source: Google
5
Clean, staff cordial and helpful
Hadi Ghantous 18th March 2020. Source: Google
4
Nice facilities, average rooms
Ismail Abu Shemala 18th March 2020. Source: Google
3.5
Good Good: Everything else as usual...
Bad: No wifi available.......
Paul United Arab Emirates 16th March 2020. Source: Booking.com
4
Good and comfortable. Good: All was good.
Bad: All was good.
Sakhr United Arab Emirates 16th March 2020. Source: Booking.com
5
Fantastisk!! Alle var så søde! Og vi havde er sindssygt lækkert værelse! Desuden er hotellet godt placeret, og personalet var super søde og hjælpsomme!Jeg har været i Dubai flere gange, men jeg vil 100% tilbage til dette hotel næste gang!
Merna Al (Friends) 16th March 2020. Source: Hotels.com
4
Excellent rapport qualité prix
Khaled Kebir 15th March 2020. Source: Google
4
كان عندي كورس وكان المكان حلو
Shouq Al Hammadi 14th March 2020. Source: Google
5
Me I love to stay there again and again main thing is space of the room facilities are more than enough in room facilities tea coffee minibar hair dryer bath tub pretty much everything I'm so glad for my stayyy
samith chathuranga 14th March 2020. Source: Google
4
Very good place very convenient
They must take care of AC specially on summer time
Wael Zaky 14th March 2020. Source: Google
4
Nice room, great breakfast, nice pool although only sun in the afternoon, loads of happy hour offers, 10/15 min walk to the metro. Good all round hotel.
Traveler (Partner) 14th March 2020. Source: Expedia
3
Pleasant Good: I like the reception man " his name is Sharief" he understood my problem and apologized politely. he tried also to help. he is a kind man. I would to thank him
Bad: I booked two connected nonsmoking rooms but they gave me a two smooking nearby rooms. the smell was absolutely bad. after complaining they moved me to a non smoking rooms but far from each other. furthermore, the AC noise was high. in addition, the furnature is much old
Guest United Arab Emirates 13th March 2020. Source: Booking.com
5
El estabecimiento es muy limpio y el servicio de sus empleados de primera sin lugar a duds los volveria a escojer como anfitriones.
JesusPerez (Partner) Puerto Rico 13th March 2020. Source: Expedia
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