It is been almost a year staying frequently at the hotel. Overall great experience. Staff very friendly. They take every comments in consideration and do their best to satisfy the guest and improve their service level.
Reviewed by Myrna H a TripAdvisor traveler 3rd February 2023
"Excellent location venue and hosting services"
I stayed for a week on a business trip. I really enjoyed my stay. Rotana Arjan has the perfect location where you can grab everything you need in a few minutes walk. The level of cleanliness and hosting services was outstanding. Very welcoming and attentive staff and the breakfast food quality and variety was impressive.
Reviewed by Dianadib a TripAdvisor traveler Lebanon 31st October 2022
A great experience.
You can find everything you need near by.
Vallet service needs to be improved.
Ask for anything and you will always get it!
You should try it and enjoy it.
You wont be bored at all!
Reviewed by Raed_aljamal a TripAdvisor traveler 27th July 2022
"Great location superb And friendly team felt like home ️"
Even I was in a business trip for few days solo, I felt that I have a team surrounded from the arrival till departure, all the team was exceptional, fantastic food the room cleanliness and most adorable professional general manager, Mrs Hala Massaad.
Thank you for your overwhelming and generous support
Big love, and sure will be back 👔
Reviewed by Mustafa_chehab a TripAdvisor traveler Saudi Arabia 17th December 2021
It was a good experience, appreciate the hospitality of the friendly staff and when I asked for the late check out the response was more than I expects and promise to be my same destination in Jordan for the next time
Reviewed by MohammedEssa a TripAdvisor traveler Iraq 8th October 2021
"Great Hotel "
Fabulous rooms, very very friendly and attentive staff. Food is very reasonably priced for a hotel in a capital city. Nothing was ever too much trouble for staff. Ideally located for central Amman. Free valet parking was perfect when arriving late on the first night. Hotel food is great but many local cafes and restaurants within 5 minutes walk including Demitris, Iguana bar (happy hour!!!), Burger Shack, Indian, Thai. Cinema has latest films, including a VIP screen. Clothes shopping is expensive (UK exchange rate). Duty free shop is two minutes walk, but you can only go once and need to produce passport. Allowed 2 litres of bottled beer and 1 litre of wine, but will only cost you about JOD16 which is great!! Can be noisy outside the room with traffic and outdoor events in summer but part of the experience!!
Reviewed by SimonANPRGO a TripAdvisor traveler United Kingdom 20th March 2020
In general, everything was fine. Breakfast was good.The staff was professional, polite and nice with the customers. In my opinion, the overall rating for the hotel is very good. i can recommend it to my friends and colleagues.
Reviewed by Asagandykova a TripAdvisor traveler 10th March 2020
Excellent Hotel with high service standards. Got an upgrade immediately due to some issue in my allotted room. Prompt action by the front desk staff and excellent service standards. Keep up the good work
Reviewed by Sbhatt a TripAdvisor traveler Salmiy 2nd March 2020
"Excellent and cozy environment"
I like it a good services and charming welcoming . This is not my first stay and I will come again and again.i visited many hotels in Amman and worldwide but this one has a unique experiencein my memory
Reviewed by Enasalarashi a TripAdvisor traveler 21st February 2020
"A relaxing stay"
The room was clean and quiet. the service was great and the location is very centric. I highly recommend the Rotana Arjan hotel. You will experience a luxurious style of service. recipients are very collabortaive and responsive.
Reviewed by Majeda M a TripAdvisor traveler 20th February 2020
Awesome Good: Location and rooms
Bad: Hot water in the shower just wasn’t hot enough - a bit poor for such a hotel - happened each of the four days we were there. Also took ages for hot water to come through in the taps in the wash hand basins.
John United Kingdom 16th March 2020. Source: Booking.com
Sanad Alkhaldi 14th March 2020. Source: Google
Exceptional Good: Thanks for the reception team, polite & helpful
Adnan Saudi Arabia 13th March 2020. Source: Booking.com
Exceptional Good: كل شي 100%
Mohammed Saudi Arabia 10th March 2020. Source: Booking.com
Excellent experience Good: Very comfortable and safe place. All the staff were exceptionally good, very friendly and helpfull. Breakfast was very good with variety of options and staff were lovely, especially Mr. Mohamed In restaurant
Bad: Could have some complimentary massage😊
Mariyam United Arab Emirates 9th March 2020. Source: Booking.com
Exceptional Good: The stuff were very friendly especially Mr Mohamed from the restaurant
Omar United Arab Emirates 9th March 2020. Source: Booking.com
فندق يستحق 7 نجوم Good: كل شي جميل ومريح
Bad: لا شي
Abdulrahman Saudi Arabia 9th March 2020. Source: Booking.com
Awesome Good: السواح ونظافة المكان
Bad: بعض الموظفين وبعض القرارات
سعود Saudi Arabia 8th March 2020. Source: Booking.com
Bad: تعامل الاستقبال
Mohd Qatar 8th March 2020. Source: Booking.com
سلمان الدعيجاء 6th March 2020. Source: Google
Awesome Good: موقع الفندق واستقبال العاملين واتساع الغرف ووجبة الافطار
Bad: إضاءة الغرف جداً ضعيفه
Talal Kuwait 4th March 2020. Source: Booking.com
Very lovely staff ,, always welling to help Welcoming with smile ,, helping always , Location is close to mall and all caffe
Eman (Business Traveler) United Arab Emirates 3rd March 2020. Source: Agoda
Very Good Good: موقع ممتاز
Bad: تاخر الاستجابة وقطع الواي فاي
صلاح Saudi Arabia 2nd March 2020. Source: Booking.com
Pleasant Good: الموقع وموظفين الاستقبال
Ameera Qatar 2nd March 2020. Source: Booking.com
Good Good: الموقع راقي وجميل حسن تعامل الموظفين النظافه
Bad: يوجد ازعاج من الجهه الخلفيه النوافذ غير عازله للاصوات
Rashid United Arab Emirates 2nd March 2020. Source: Booking.com